Category Archives: leadership

Which management style leads to greater productivity?

Marcus Cage asked whether an autocratic or democratic management style leads to greater productivity. I was surprised that over half the respondents thus far have made a choice. I told Marcus there is unlikely to be a straightforward answer, if the enormous list … Continue reading

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What makes communication SO difficult?

Christopher Jones-Warner asked what are the critical communications challenges faced by business leaders. Most responses listed problems associated with TELLING. Guy Farmer hit the nail on the head; the real communication breakthrough for a leader comes when s/he LISTENS. Listening leads to understanding; … Continue reading

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How DO you get managers to take learning plans seriously?

Aneesha E  asked how to get managers to implement Learning and Development plans on time. Very few people offered up an opinion on this question! The real issue Aneesha faces is not the fulfilment of the learning and development plan, but the achievement of … Continue reading

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What are the foundations of “belonging”?

Brenda Neckvatal asked what steps people are taking to help offsite employees feel like they are part of the team. An astonishing number of people responded – I guess this is a common challenge. There were lots of creative ideas amongst the responses … Continue reading

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What’s in a name?

Sometimes Leadership is about letting the team have its way.  DK Sabharwal  asked for comments on the issue of what to name a new business. His employees wanted to name the business “1905AD” in honor of their hero, Albert Einstein. Most repondents gave … Continue reading

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How would you start a Quality initiative?

Eammon Coyle  asked about the impact of culture on the implementation of Total Quality Management. I think the success of any programmatic approach to quality – TQM, Six Sigma, Lean – is first and foremost determined by quality BEHAVIORS rather than tools or … Continue reading

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What’s REALLY important in a Performance Management system?

Daniel Egger in Brazil asked how to design a new performance management process for a large bank. In my experience there are only 3 aspects of a performance management process that ever impact individual behaviour, and therefore business results; – … Continue reading

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